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The Northeast Gateway Water Supply Main project is designed to improve water quality in Sylvan Lake. This is part of a long-term water sustainability project for the community, as directed by the 2020 Water Master Plan. It will enhance system reliability and how treated water gets to Lakers. All the work being performed has been and continues to be discussed and shared with the province, County of Red Deer, and CN Rail to ensure we continue to meet their requirements. This work includes:
Installing a second water supply main that ties to the North Reservoir
Assessing the old water main to plan for future enhancements
Why?
Reducing our dependency on the existing water supply main
Increasing water supply capacity to the lower zone
Enhancing the north water supply main will ensure long-term sustainability for future cost savings
Increasing the life cycle of the north water supply system
Where?
The project begins at the North Reservoir and follows Township Road 391 to Range Road 12 (30 Street), ending at Cuendet Industrial Way
Stage 1 - September 2025 to December 2025: Contract Tendering & Financial Approval (Complete)
Stage 2 - Estimated February 2026 to December 2026: Construction
Stage 3 - Estimated Fall 2026 to Fall 2027: Remediation
How does this impact residents, and what do you need to know?
Water service will remain active throughout the project
Access to residents and businesses will be maintained at all times
Traffic will be reduced to one lane while passing active construction sites
Detour routes will be implemented at times when full road closures are required
The new supply main will extend the life of the system and prepare the community for long term needs
No changes to water quality are anticipated, and all work is conducted under strict regulatory and operational controls
The hours of construction shall be from 7:00 AM to 7:00 PM Monday to Saturday. Sunday work and evening work may also be required as weather and schedule requirements dictate.
Read more about the Water Master Plan(External link) and stay tuned for more information on how the Town is investing in a healthy water future for Lakers.
The Northeast Gateway Water Supply Main project is designed to improve water quality in Sylvan Lake. This is part of a long-term water sustainability project for the community, as directed by the 2020 Water Master Plan. It will enhance system reliability and how treated water gets to Lakers. All the work being performed has been and continues to be discussed and shared with the province, County of Red Deer, and CN Rail to ensure we continue to meet their requirements. This work includes:
Installing a second water supply main that ties to the North Reservoir
Assessing the old water main to plan for future enhancements
Why?
Reducing our dependency on the existing water supply main
Increasing water supply capacity to the lower zone
Enhancing the north water supply main will ensure long-term sustainability for future cost savings
Increasing the life cycle of the north water supply system
Where?
The project begins at the North Reservoir and follows Township Road 391 to Range Road 12 (30 Street), ending at Cuendet Industrial Way
Stage 1 - September 2025 to December 2025: Contract Tendering & Financial Approval (Complete)
Stage 2 - Estimated February 2026 to December 2026: Construction
Stage 3 - Estimated Fall 2026 to Fall 2027: Remediation
How does this impact residents, and what do you need to know?
Water service will remain active throughout the project
Access to residents and businesses will be maintained at all times
Traffic will be reduced to one lane while passing active construction sites
Detour routes will be implemented at times when full road closures are required
The new supply main will extend the life of the system and prepare the community for long term needs
No changes to water quality are anticipated, and all work is conducted under strict regulatory and operational controls
The hours of construction shall be from 7:00 AM to 7:00 PM Monday to Saturday. Sunday work and evening work may also be required as weather and schedule requirements dictate.
Read more about the Water Master Plan(External link) and stay tuned for more information on how the Town is investing in a healthy water future for Lakers.
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Theinstallation of the second water supply main is now complete. Before the line is ready to flow clean water to residents, crews willprepare the new line. This happens in 5 stages:
Stage 1: Fill the new line slowly
Stage 2: Flush the line to clear any debris, this may take multiple flushes
Stage 3: Fill the reservoir and line slowly, then pressure test the line
Stage 4: Disinfect the new line using chlorine and flush the line of chlorinated water (This water is isolated from the main system)
Stage 5: Final water testing and activation of the line
Once all stages are complete, the line is operational.If the final water testing fails, we may have to start over at a previous stage.This could extend work until the line is operational.
How long will this take?
Work is scheduled from November 2 to 9. This timeline is an estimate, for more information on why construction schedules may change, see the Why Does Construction Take So Long Brochure.
What do Lakers need to know?
Some residents may notice temporary changes to their water. These changes are expected as construction activity affects water flow within the system and may include:
Increased water turbidity (cloudiness)
Air entrapment, which can cause bubbles in the water
Temporary water discolouration
Lower than usual water pressure
The water remains safe to use, and our water system is monitored 24/7 to help ensure water quality and safety.If you notice these temporary changes, they should clear as the system stabilizes. Thank you for your patience and understanding while this work is underway.
If you have question about water, use our online tool to contact us: sylvanlake.ca/contact or call 403 887 2800 and leave a message
Theinstallation of the second water supply main is now complete. Before the line is ready to flow clean water to residents, crews willprepare the new line. This happens in 5 stages:
Stage 1: Fill the new line slowly
Stage 2: Flush the line to clear any debris, this may take multiple flushes
Stage 3: Fill the reservoir and line slowly, then pressure test the line
Stage 4: Disinfect the new line using chlorine and flush the line of chlorinated water (This water is isolated from the main system)
Stage 5: Final water testing and activation of the line
Once all stages are complete, the line is operational.If the final water testing fails, we may have to start over at a previous stage.This could extend work until the line is operational.
How long will this take?
Work is scheduled from November 2 to 9. This timeline is an estimate, for more information on why construction schedules may change, see the Why Does Construction Take So Long Brochure.
What do Lakers need to know?
Some residents may notice temporary changes to their water. These changes are expected as construction activity affects water flow within the system and may include:
Increased water turbidity (cloudiness)
Air entrapment, which can cause bubbles in the water
Temporary water discolouration
Lower than usual water pressure
The water remains safe to use, and our water system is monitored 24/7 to help ensure water quality and safety.If you notice these temporary changes, they should clear as the system stabilizes. Thank you for your patience and understanding while this work is underway.
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As of May 19, 2026, crews will be onsite at Range Road 12 and 30 Street. During the construction of this section, a road closure will be required at the CN Railway tracks between Township Road 391 and Highway 11A. The Road Closure is expected to be in place from May 19 to June 10.
During construction:
Detour routes will be implemented at times when full road closures are required
Access to residents and businesses will be maintained at all times
Obey construction traffic signage and temporary traffic lights
Ask them in our Ask and Answered section, and our team will answer them!
As of May 19, 2026, crews will be onsite at Range Road 12 and 30 Street. During the construction of this section, a road closure will be required at the CN Railway tracks between Township Road 391 and Highway 11A. The Road Closure is expected to be in place from May 19 to June 10.
During construction:
Detour routes will be implemented at times when full road closures are required
Access to residents and businesses will be maintained at all times
Obey construction traffic signage and temporary traffic lights
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Construction is underway on the Northeast Gateway Water Supply Main. As of February 26, crews will be onsite at 56 Cuendet Industrial Way.
During construction:
Water service will remain active
Your water remains safe to use
Access to residents and businesses will be maintained at all times
Traffic will be reduced to one lane while passing active construction sites
Detour routes will be implemented at times when full road closures are required
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When we talk about "improving water quality" for this project, we are talking about System Integrity and Reliability. This project is not a change to the chemical treatment, "softness," or mineral composition of your water. It is an investment in the infrastructure that delivers that water to your home.
Strengthening our Water Network
The Northeast Gateway project is the essential step in our larger 2020 Water Master Plan. It serves as a higher-capacity second connection to our water distribution system for our community. By completing this main now, we create the operational redundancy required to perform enhancements at the South Reservoir.
By installing this second supply main, we are ensuring:
System resilience: This new line allows us to take other parts of the system, like water wells, offline for vital upgrades and maintenance without interrupting your service or compromising safety.
Consistent delivery: We are reducing the risk of service interruptions or pressure drops in the "lower zone," ensuring water stays moving and fresh.
Increased flow: A healthier network means better circulation throughout the Town, ensuring treated water meets strict regulatory standards from the reservoir to your tap.
Long-term sustainability: As Sylvan Lake grows, this infrastructure ensures our system can handle increased demand while continuing to meet all provincial health and safety requirements.
When we talk about "improving water quality" for this project, we are talking about System Integrity and Reliability. This project is not a change to the chemical treatment, "softness," or mineral composition of your water. It is an investment in the infrastructure that delivers that water to your home.
Strengthening our Water Network
The Northeast Gateway project is the essential step in our larger 2020 Water Master Plan. It serves as a higher-capacity second connection to our water distribution system for our community. By completing this main now, we create the operational redundancy required to perform enhancements at the South Reservoir.
By installing this second supply main, we are ensuring:
System resilience: This new line allows us to take other parts of the system, like water wells, offline for vital upgrades and maintenance without interrupting your service or compromising safety.
Consistent delivery: We are reducing the risk of service interruptions or pressure drops in the "lower zone," ensuring water stays moving and fresh.
Increased flow: A healthier network means better circulation throughout the Town, ensuring treated water meets strict regulatory standards from the reservoir to your tap.
Long-term sustainability: As Sylvan Lake grows, this infrastructure ensures our system can handle increased demand while continuing to meet all provincial health and safety requirements.
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Pre-constructionof theNortheast Gateway Water Main Project will begin on February 23, 2026. This project is designed to improve water quality in Sylvan Lake.
It will enhance systemreliability and how treated water gets to Lakers.
During construction:
Water service will remain active
Your water remains safe to use
Access to residents and businesses will be maintained at all times
Traffic will be reduced to one lane while passing active construction sites
Detour routes will be implemented at times when full road closures are required
Questions?
Ask them in our Ask and Answer section, and our team will answer them!
Pre-constructionof theNortheast Gateway Water Main Project will begin on February 23, 2026. This project is designed to improve water quality in Sylvan Lake.
It will enhance systemreliability and how treated water gets to Lakers.
During construction:
Water service will remain active
Your water remains safe to use
Access to residents and businesses will be maintained at all times
Traffic will be reduced to one lane while passing active construction sites
Detour routes will be implemented at times when full road closures are required
Questions?
Ask them in our Ask and Answer section, and our team will answer them!
